Sorry but I don't like this. An auto-message that has this stuff in it? Yeah sure that's cool and useful, an auto reply by a bot? If I just joined a forum and I saw that I would be instantly turned off of the site. I work in customer service also, and I'm a supervisor there. People want to see that PEOPLE care for them and are helping them, not that it is automated. Sure you guys put work behind it and make sure that it's a helpful post and everything, but people don't see/understand that at first glance, all they see is the automated response. If it was me seeing it, one of my first thoughts is going to be "wow that is actually...quite lazy."
I don't mean to be rude at all but I really really do not like this.